Privacy Policy

This Privacy Policy ("Policy") governs the manner in which VeriNexus Solutions Private Limited ("Company," "We," "Us," or "Our") collects, accesses, uses, maintains, stores, transfers/shares, and discloses information of Users ("You," "Your," or "Customer") accessing our services ("Services") through our platform, including our website, portal, or mobile application (collectively referred to as the "Platform").

By using our Services, You agree to this Policy and consent to the processing of Your information, including Your personal and non-personal information, as described herein. If You do not agree, please do not use the Services.

This Policy complies with applicable data privacy laws, including the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We may collect various types of information, including:

  • Personal Identifiable Information: Name, date of birth, gender, email, address, phone numbers, KYC details, business documents, and financial information.
  • Device Information: Unique device ID, OS version, IMEI, IP address, device name, location, and application activity.
  • Financial Information: Bank account details, UPI IDs, credit/debit card details (not stored on our servers), salary, and income information.
  • Usage Information: User behavior data, SMS data, network details, transaction history, and demographic data.
  • Note: Users may refuse to provide certain Personal Information; however, this may prevent them from accessing certain Services.

Use of Information

We use Your information to:

  • Facilitate the operation and delivery of Services
  • Process transactions and service requests.
  • Send important notices, updates, and promotional information.
  • Conduct data analysis, audits, and troubleshooting
  • Enhance and personalize user experience.
  • Comply with legal requirements.

Security Measures

We prioritize the security of Your Personal Information and adopt appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction

When You use our Services, Your information may be visible to other users. Please exercise caution when sharing personal details on public forums within our Services.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

Sharing of Information

We may share Your information with trusted third-party service providers who assist us in operating our Services. Information may also be shared to comply with legal obligations, prevent fraud, or ensure user security.

Links to Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Users are encouraged to review the privacy policies of each website they visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize and improve Your experience on our Platform. Cookies help us understand user behavior, tailor services to user preferences, and enhance the Platform's functionality. Users can control cookie preferences via browser settings

Advertising

Our Services may display advertisements from third-party advertising networks. These networks may collect non-personal information to deliver targeted ads. This Policy does not cover the use of cookies by advertise

Your Rights

You may withdraw consent to our processing of Your information by contacting us at info@fineaze.com. Withdrawal may limit our ability to provide certain Services. Deletion rights are subject to applicable laws and our legal obligations

Disclosure of Information

We may disclose Your information under the following circumstances

  • As required by law, regulation, or legal proces.
  • To protect VeriNexus Solutions, Users, or others from harm, fraud, or security risks
  • When necessary for regulatory inquiries or in response to a court order.

Policy Updates

We may update this Policy as needed to reflect changes in legal requirements, our Services, or user feedback. Updated versions will be posted on our Platform.

Contact Us:

For questions or concerns regarding this Privacy Policy, please contact us at info@fineaze.com.